One platform. Three modules.
Complete coverage.
WHITE.AGENTIC handles your customers. WHITE.ASSIST powers your agents. WHITE.ANALYZE makes sense of it all.
WHITE.AGENTIC
Autonomous AI agents across every channel
The front-line engine. Handles inbound and outbound customer interactions across 6 channels, 24/7, in 120 languages — without human involvement for routine interactions.
Omnichannel Autonomous Agent
Every channel. One brain.
Deploy a single AI agent that operates natively across Voice, WhatsApp, Telegram, Email, SMS, and Webchat simultaneously. Context is preserved across channels — a customer who starts on WhatsApp and calls in gets seamless continuity. No routing logic, no channel silos, no dropped conversation threads.
- 24/7 inbound customer service across all 6 channels
- Seamless mid-conversation channel switching without context loss
- Unified conversation history automatically synced to your CRM
- Autonomous appointment booking on any channel
- Escalation to human agent with full conversation context attached
- After-hours coverage with zero staffing cost
Customers don't think in channels — they use whatever is fastest in the moment. An omnichannel agent that maintains context is what separates enterprise-grade AI from basic chatbots that restart every conversation.
120-Language Support
Global reach. Local feel.
Language detection happens on the very first message — no routing logic, no configuration, no language selection menus. The AI responds natively in the detected language with cultural context and appropriate register. Supports 120 languages including right-to-left scripts and regional dialects. Zero per-language fees, ever.
- Spanish-first healthcare practices serving US Latino communities
- Multilingual e-commerce stores serving global markets
- Financial services with immigrant customer bases
- Hospitality chains operating across multiple countries
- Legal intake workflows for non-English-speaking clients
- Emergency services requiring immediate, accurate comprehension
Language barriers cost you customers silently. With 120-language auto-detection, every interaction is handled fluently — expanding your serviceable market without adding staff, routing logic, or complexity.
No-Code Agent Builder
Launch in weeks. Not months.
A visual drag-and-drop flow builder that lets non-technical staff design, test, and deploy AI agents without writing a single line of code. Build conversation trees, define intent handling, set escalation rules, and publish — all from a browser. Version control and rollback are included.
- Operations managers deploying intake flows without developer support
- Practice managers building appointment booking bots independently
- Marketing teams creating lead nurture conversation sequences
- Compliance teams locking down approved script variations
- Rapid A/B testing of different conversation flow approaches
- Seasonal flow updates shipped in hours, not development sprints
Most AI platforms require 3–6 months of developer time before go-live. The no-code builder eliminates that dependency entirely — your team owns the agent, iterations happen in hours, and no engineering ticket is ever needed.
Outbound Voice & Messaging Campaigns
AI that reaches out first.
Move from reactive to proactive. WHITE.AGENTIC initiates outbound calls and messages at scale — appointment reminders, payment follow-ups, lead nurture sequences, winback campaigns. Each campaign is personalized using live CRM data, with natural language scripting that doesn't sound robotic.
- Appointment reminders proven to reduce no-show rates by up to 40%
- Payment follow-up sequences for outstanding balances
- Lead nurture flows from form fill to booked demo
- Patient recall campaigns for preventive care scheduling
- Post-service follow-up for NPS collection and review generation
- Re-engagement campaigns for lapsed or churned customers
Outbound is where revenue is recovered. AI-initiated campaigns run 24/7, scale infinitely, and cost a fraction of human-led outreach — with measurably better consistency and zero variance in quality.
290+ Pre-Built Integrations
Connect everything you already use.
Your tech stack is already in place — Klsp connects to it in minutes, not months. 290+ plug-and-play integrations cover every major CRM, EHR/EMR, calendar, VoIP, e-commerce, and payment platform. Two-way sync ensures data flows automatically without custom development or maintenance.
- Salesforce and HubSpot CRM real-time bidirectional sync
- EHR and EMR integration for clinical intake and scheduling workflows
- Calendly and Jane App appointment availability and booking
- Stripe and Square payment collection inside live conversations
- Twilio and RingCentral VoIP routing and call handling
- Shopify order status lookups and returns processing
Integration debt kills AI projects before they start. Klsp's pre-built connectors eliminate custom API work entirely — your data moves automatically, and your team never builds or maintains a single integration.
WHITE.ASSIST
Real-time co-pilot for your human agents
Listens to live calls and delivers instant answers, compliance scripts, and post-call summaries directly to your agents — making every agent perform like your best agent.
Real-Time Agent Co-Pilot
Your best agent. On every call.
As your human agents talk to customers, WHITE.ASSIST listens in real time and surfaces relevant answers, compliance scripts, and product recommendations — all in under 2 seconds. Suggestions appear on the agent's screen without interrupting conversation flow. Every agent performs at the level of your best rep from day one.
- Live answer suggestions for complex product and pricing questions
- Compliance script prompts for regulated financial and healthcare calls
- Upsell and cross-sell recommendations surfaced at the right moment
- Escalation detection with automatic supervisor alert triggers
- Real-time objection handling playbooks from your own data
- Script adherence scoring for QA and coaching workflows
Onboarding a new agent costs $10–15K and takes 60–90 days to reach full productivity. With a real-time co-pilot, new agents perform like veterans from their very first call — cutting time-to-productivity and eliminating costly knowledge gaps.
Automatic Call Summaries
Zero post-call admin.
Every call generates a structured summary — topics discussed, action items, sentiment score, and next steps — automatically written to your CRM within seconds of the call ending. Agents close the call and move to the next one with nothing to fill in, no notes to write, and no follow-up items to forget.
- CRM auto-population after every single customer interaction
- Supervisor review without listening to full call recordings
- Compliance documentation for regulated industry audit trails
- Action item tracking and automated follow-up reminders
- Training material generation from high-performing call transcripts
- Trend analysis from structured summary metadata at scale
Post-call work consumes 30–40% of a contact center agent's time. Automatic summaries eliminate that overhead entirely — freeing your team to take more calls, serve more customers, and generate more revenue.
Knowledge Base Integration
Every answer. Instantly available.
Upload your PDFs, product documentation, SOPs, and web pages. WHITE.ASSIST indexes them and retrieves the most relevant passages in real time during live calls. Agents see the exact clause, policy paragraph, or product specification they need — without ever putting a customer on hold to search for it.
- Clinical protocol retrieval for healthcare agents during patient calls
- Policy and coverage lookups for insurance and financial agents
- Product specification access for technical support teams
- Legal precedent and intake guidance for law firm reception
- Pricing and promotion information surfaced for sales teams
- Onboarding document indexing for internal HR and training
The average agent wastes 15 minutes per shift searching for information they can't find. With instant knowledge retrieval, that time is reclaimed — and the risk of giving a customer incorrect information drops to near zero.
WHITE.ANALYZE
Conversation intelligence that drives decisions
Turns every call and message into actionable intelligence — sentiment trends, NPS predictions, topic detection, and ROI tracking. No data scientist needed.
Sentiment Analysis
Know how customers feel. Before they leave.
Every message and call is scored for emotional tone in real time — frustration, satisfaction, urgency, and confusion. Sentiment trends are tracked across conversations, individual agents, and channels. When sentiment drops below a configurable threshold, supervisors receive an immediate alert with full call context to intervene before the situation escalates.
- Real-time alerts when a customer is escalating emotionally on a live call
- Agent-level coaching based on sentiment patterns tracked over time
- Campaign effectiveness measurement by emotional response rate
- Product issue detection by clustering frustration sentiment signals
- Channel-by-channel sentiment comparison for experience optimization
- Regulatory compliance flagging in high-stakes sensitive conversations
Customer churn doesn't announce itself — it shows up as declining sentiment weeks before the cancellation request. Sentiment analysis gives you the early-warning system to intervene before the decision is made and the revenue is gone.
NPS Prediction
Predict detractors before they churn.
WHITE.ANALYZE models conversation data to predict Net Promoter Score before you ever send a survey. Customers are classified as likely Promoters, Passives, or Detractors based on interaction signals — tone, resolution speed, topic, agent performance, and historical patterns. Detractor early-warning alerts trigger retention workflows automatically.
- Pre-survey NPS prediction for proactive customer health scoring
- Automatic retention workflow trigger for at-risk accounts
- Loyalty program qualification based on predicted promoter status
- Customer success team prioritization by predicted NPS segment
- Survey timing optimization to maximize response rate accuracy
- Product roadmap prioritization from NPS signal cluster analysis
Sending an NPS survey after a customer has already decided to leave is too late. Predictive NPS gives you a 2–4 week head start to act on at-risk relationships before the decision is made — making retention proactive, not reactive.
Topic Detection & Auto-Tagging
Surface what matters most.
Every conversation is automatically categorized by topic, intent, and outcome without manual tagging. Trending topics surface in real time — detecting emerging issues, competitor mentions, and product feedback before they become operational problems. Custom topic models can be trained on your specific industry terminology.
- Emerging complaint detection before escalation to social media
- Competitor mention tracking across all customer conversations
- Product feature request aggregation from real customer calls
- Compliance and regulatory keyword flagging for audit readiness
- Agent coaching opportunity identification from conversation patterns
- Sales objection categorization for playbook development and training
Your customers tell you everything they need — in every single call and message. Topic detection ensures that intelligence reaches product, marketing, and operations teams automatically rather than filtered through anecdote and memory.
ROI Tracking Dashboard
Prove the value. Every month.
A real-time dashboard that connects AI activity directly to business outcomes. Track revenue attributed to AI-handled interactions, measure no-show reduction from reminder campaigns, compare agent efficiency across channels, and calculate cost-per-conversation for every AI and human touchpoint — in one view.
- Monthly ROI reporting for executive and board-level review
- No-show rate tracking before and after AI campaign implementation
- Cost-per-call comparison between AI and human agent interactions
- Revenue attribution from outbound campaign conversion sequences
- Agent efficiency improvement tracked per rep over rolling periods
- Channel ROI comparison for resource allocation and budget decisions
AI investment requires ongoing justification. The ROI dashboard makes the business case visible every single day — connecting usage to hard numbers so you can expand with confidence and defend the investment to every stakeholder.
Platform-wide capabilities
Three foundations every Klsp customer gets on every plan — no add-ons, no asterisks, no tiers.
HIPAA Compliance
Included on all plans. BAA available. Full PHI encryption, audit logs, and role-based access controls. No HIPAA surcharge — ever.
250,000+ Rated Conversation Training
Battle-tested on a quarter million real customer conversations with human quality ratings. Better accuracy, fewer hallucinations, and industry-specific understanding from day one.
Managed Server Hosting
99.9% uptime SLA. Auto-scaling to handle any volume spike. Zero infrastructure overhead — we manage the servers, you manage the business.
Everything included. Nothing hidden.
All 15 features ship on every plan. No feature-gating, no tiers within tiers.
290+ integrations out of the box
Every platform you already use, connected in minutes. No custom development, no integration consulting fees.
Don't see your platform? Custom integrations are available on Enterprise plans via our open API and webhooks — with dedicated onboarding support.
See Klsp in action for your business
Book a 30-minute demo. We'll show you a live deployment tailored to your industry and use case.